First conversation
You tell us which marketplaces and products worry you. We tell you if a diagnosis is where to start, or if a consulting session answers the question sooner.
SERVICE / AMAZON AUDIT
Amazon account audit: a diagnosis before the next change.
For brands and manufacturers already selling on Amazon whose numbers no longer add up. We review the whole account and deliver a prioritised list of fixes, with a proposal for the work that follows.
WHAT WE REVIEW
Six parts of the account, read together.
Charged to your prepaid bag of hours, by a complexity scale set when the scope is agreed. Nothing in the account changes while we review it.
Template
Sign we look for
Usual fix
How it is charged
AdvertisingCampaigns, search terms, bids and budgets against margin.
Sign we look forspend that does not turn into sales
Usual fixcheaper bids, campaigns regrouped
How it is chargedbag of hours
Listings and contentTitles, bullet points, images and A+ content.
Sign we look forvisits that do not become orders
Usual fixtargeted fixes or a rebuild
How it is chargedbag of hours, or its own quote
CatalogueVariations, duplicates, categories and suppressed products.
Sign we look forsales split across duplicates
Usual fixmerge, correct or recategorise
How it is chargedbag of hours
Stock and fulfilmentStock cover, inventory limits and ageing units.
Sign we look forstock-outs or slow movers
Usual fixreplenishment rules, which can be automated
How it is chargedbag of hours, or quoted automation
MarginPrice, Amazon fees and ad cost per product.
Sign we look forproducts selling below margin
Usual fixa price or channel decision
How it is chargedconsulting hours
Account healthNotices, policy warnings and Brand Registry status.
Sign we look forwarnings or blocked listings
Usual fixaccount clean-up
How it is chargedbag of hours
WHEN IT FITS
For accounts that sell, where the next change is hard to call.
Advertising costs more for the same sales, a listing stops converting, fees eat the margin or a warning appears. The cause often sits away from the symptom: no bid fixes a listing that does not convert or stock that keeps running out. The review draws on years of hands-on account work in European and US marketplaces.
- Brands and manufacturers with a live Seller Central account
- Accounts that changed agency or lost the person who ran them
- Sellers putting one marketplace in order before opening another
STEP BY STEP
From your first message to the list of fixes.
Scope in writing
We agree the marketplaces, products and parts of the account in scope and confirm them in writing before any hours are drawn.
What we need
Access or the reports we list, landed cost per product so margin can be read after fees and advertising, and what has already been tried.
What you receive
Fixes in order of impact, each with its evidence and who should carry it out; what can wait; and a proposal for any work you want us to take on.
AFTER THE DIAGNOSIS
Where the diagnosis usually leads.
It forecasts no rankings, sales or ACoS, cannot promise that Amazon lifts a warning and gives no tax or legal advice; the list names the specialist each point needs.
Amazon operations
For the fixes that follow: new listings at a closed price, rebuilds quoted on their own and smaller jobs charged to the bag.
Consulting by the hour
When the list leaves an open decision about price, channels or which products to keep on Amazon.
Selling in Europe
When the account is in order and the next step is another European marketplace.
FAQ
Questions sellers ask before a diagnosis
What if we have no bag of hours yet?
The first bag is paid before the review starts, and the diagnosis draws from it; there is no free audit. Going through the results on a call is billed at the rate for consulting by the hour.
Is it only a PPC audit?
No. Advertising is one of the six parts in the table, and the scope is agreed with you: if only some parts matter, the diagnosis covers only those.
Will you tell us to pause campaigns?
No. A keyword or campaign that does not pay stays live with its bid stepped down toward the minimum, gathering data cheaply until the listing, price or stock is in order.
Do you need full access to Seller Central?
No. We use our own access with the narrowest permissions Amazon offers, never your password, or exported reports. Wider permissions come only for work you approve, and you can remove them at any time.
NEXT STEP
Which account is it, and what has changed?
Name the marketplaces, the products that worry you and what you have noticed. We reply with whether a diagnosis is the right first step and what we need to begin.
Request a diagnosis